Orthotic Break-In
Can I run and jump with the orthotics?
I feel taller when I wear my orthotics. Am I?
Is it normal to feel pressure in front of the heel and in the arch?
I cut the orthotic topcover too short -is that a problem?
What if I cannot tolerate wearing the orthotics an additional hour every day?
How do I break-in my new orthotics?
Orthotic Care
How long will they last?
Can they get wet without damage?
Do the orthotics require any maintenance?
Orthotic Use
Can I use them in all of my shoes?
Can they work with my high heeled shoes?
Can I use them in my sandals or clogs?
Orthotic Effects
My leg muscles feel different - is that normal?
Will I always need the orthotics?
Can I decrease my usage with exercise?
Can these orthotics make my bunion or other deformities go away?
If my foot is changing by wearing the orthotics, when should I get new ones based on the "new" foot?
Besides preventing pain and deformity, what other benefit is there to using orthotics?
My feet are not really flat when I look at myself barefoot, so why do I need orthotics?
Shoes
Can Sole Supports be used in shoes without heel counters (such as clogs)?
Can Sole Supports work in any kind of shoe?
Are "extra depth" shoes required for orthotics?
Can Sole Supports be used in sandals?
Do you recommend a certain brand or type of shoe for these orthotics?
How important are shoes to the function of the orthotic?
Met Pads
Does Sole Supports recommend the use of met pads?
What if my doctor insists on me having a met pad or I just want one?
Topcover
Which topcover is the most absorbent or breathable?
What if there is an objectionable odor from their topcover?
Outgrowth Policy
Do I need to send back the old orthotics?
What is the warranty on OGP pairs?
Can you recover OGP orthotics?
Can I get a 2nd pair?
How long do you keep the molds?
When should a child be recasted?
Do I have to purchase an OGP when sending in the casting?
Miscellaneous
What if the orthotics squeak with use?
What if the orthotic slides around in the shoe?
Look us up on Facebook